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TRADITIONAL ANTI-AGEING JAPANESE BEAUTY CARE

MADE FROM NATURAL INGREDIENTS

PROCESSING & SHIPPING POLICY

WE AIM TO BRING YOU YOUR PACKAGE IN A SPEEDY AND WORRY FREE PROCESS.

Orders are processed usually within 24 hours except weekends and national holidays.

Once processed, packages are shipped REGISTERED AIR or TRACKED from our UK office and normally take;


Normally 2-5 - working days to UK & 7 working days to the EU.

Normally 7-10 - working days to USA and ASIA & REST OF WORLD COUNTRIES

Unless there is an unusual circumstance, high security alert, or customs clearance.

Please make sure packages can be signed for at the delivery address. Packages must be shipped to the same as the billing address.

We are sorry we cannot leave packages at the door or at an alternate address.

Mail can sometimes be delayed beyond our control in the customs of your own country. This can be due to many reasons especially when security is high. We thank you for your understanding.

If your package has not arrived within a reasonable amount of time, please contact your local post office - or courier to see if it is being held there.

Otherwise contact us as soon as possible. If your package is returned to us due to non-delivery DUE TO YOU BEING UNCONTACTABLE - we are sorry but the shipping costs are non-refundable



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SHIPPING NEWS

You may be subject to import duties depending on the laws of the country in which you live.

Customs or tax duty charges are beyond our control.

We thank you for your understanding.


 
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SECURE WEBSITE

CURRENCY
Our prices are shown in GBP £ pounds however when you add items to your shopping cart they will be shown in the currency from where you are browsing from, or you can change it as you wish.

PAYMENTS
Can be made using most credit cards or by a PAYPAL account. When you add to your order you will go to the shopping cart page and be asked to choose to pay by Paypal or by your regular Credit card. You can then choose to continue shopping and add any more products that you want.

We use encrypted data protection to ensure that you have a secure and safe shopping experience.

We value your complete privacy! We protect all of our customers details to the utmost secrecy and will never disclose any of our customers information to third parties or anyone else.

We have no affiliation with third parties and we would never solicit you with unwanted mail, or pass your details to anyone else.  

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